The 2024 holiday consumer
What BigChalk’s research showed about shopper confidence and spending choices.
Road2Retail podcast
Rick Miller of BigChalk returns with consumer research for the 2024 holiday shopping season. He discusses cautious spending, the contrast between Walmart and Target’s reported results, and the marketing decisions brands can still make as they prepare for the holiday sales period.

Rick Miller, Head of Sales & Marketing Effectiveness at BigChalk, shares findings from the firm’s Tradeoff Consumer research ahead of the 2024 holiday shopping season. The discussion considers why shoppers can remain cautious even when wages improve and inflation slows, and what those spending decisions mean for brands.
Rick also examines the contrast between Walmart and Target’s financial performance at the time of the interview, including possible reasons for their different results. The conversation closes with actions brands can consider as they adjust holiday marketing plans. This episode reflects the consumer conditions and holiday outlook discussed in 2024, rather than a forecast for the current shopping season.
What BigChalk’s research showed about shopper confidence and spending choices.
Possible explanations for the retailers’ contrasting results at the time.
Actions brands could consider when adjusting their seasonal marketing plans.
Build a practical plan to enter or grow retail distribution.