Understanding the consumer
Research tools for learning who buys a brand and why.
Road2Retail podcast
Rick Miller of BigChalk discusses the research CPG brands can use to understand consumers, support a retail pitch and evaluate promotional spending. He also explains the firm’s Tradeoff Consumer research and how marketing mix models can help teams make better spending decisions.

Rick Miller, Head of Sales & Marketing Effectiveness at BigChalk, walks through research tools that help brands understand their consumers and their place in a category. The interview considers the evidence retailers want when deciding whether to add a product, as well as the decisions consumers are making in BigChalk’s Tradeoff Consumer research.
Rick also discusses marketing mix models and the work of measuring promotional spending. The focus is on using that information to decide where future funds should go, rather than treating research as a report to file away. He connects that understanding with the need to explain spending decisions and their expected impact to investors.
Research tools for learning who buys a brand and why.
Data that supports a brand’s case for inclusion in an assortment.
BigChalk’s research into the choices shoppers make about spending.
Measuring promotional impact to guide future budget decisions.
Explaining the reasoning behind how a brand uses its funds.
Connect with trusted suppliers across the CPG industry.